If you call us, send us an email, or fill out a form on one of our Sites, we use the information you provide to respond to your request or to otherwise communicate with you or assist you. If you make purchases through our Sites, we may collect data necessary to process your order, such as your shipping address, products ordered, and your contact information.
When you access our Sites, depending on your opt-in choices, certain information about your computer or mobile device is shared with us, which may include the activities you perform on our Sites, the type of hardware and software you are using, (such as your operating system or browser), information stored in cookies, IP address, access times, the web pages from which you came, the regions from which you navigate the web page, and the web pages you access. We use this information to better understand the interests of the users of our Sites, to improve our Sites, services, and products.
We do not currently respond to “Do Not Track” signals in browsers as we are trying to provide a customized website experience.
We use the data we collect to provide you with rich, interactive experiences. In particular, we may use data to:
We do not knowingly collect or maintain information about persons under 13 years of age. If we learn that information about persons under 13 years of age has been collected on or through the Sites, we will take appropriate steps to delete this information. If you are the parent or legal guardian of a child under 13 years of age who has registered for an account or service on our Sites, please contact us using the contact information below to have that child’s account or service terminated and personal information deleted.
We retain personal data for as long as necessary to provide functionality and fulfill the transactions you have requested, or for other legitimate purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. Because these needs can vary for different data types, the context of our interactions with you or your use of our Sites, actual retention periods can vary significantly.
We use TLS certificates, encryption, data access limitations, anti-virus software, and firewalls to reduce the risk of unauthorized access to personal data. No data transmission over the Internet or any wireless network is entirely secure. Be mindful of security risks when you transmit personal data to us and when you post information in our public forums. If you would like to report any security issues in any of our products, please fill out the form and required attachments and send it to email@example.com
You may request that we update or delete/deactivate certain information pertaining to you. If we cannot remove some personal information, we will let you know why. If you have subscribed to marketing emails, you may stop the delivery by following the unsubscribe instructions contained in the email received or at the subscription management page on our site.
You also have the right to request how your data is processed and with whom we share it. Additionally, if you believe certain information NOVOX processes about you is inaccurate, you have the right to have this information corrected. We will endeavor to respond to your request to review the information we have on file for you within 30 days from receiving such request. If you have questions, comments, or would like to make a request regarding your data or our Statement, past Statements, and data practices, please contact us at firstname.lastname@example.org or through the following methods
Email: email@example.comPostal Mail:
If you are not satisfied with our response, you can refer your privacy complaint or dispute to the relevant state or national data protection authority in your jurisdiction.
From May 25, 2018, the processing of personal data of individuals in the European Union is subject to the EU General Data Protection Regulation (“GDPR”). This section provides information relating to EU users’ rights and NOVOX’s obligations under the GDPR.